Agile and Continuous Touch-points

The best teachers I have ever had made their finest points outside of the typical every-day classroom lesson. A long time ago, my fourth grade school teacher wanted to teach us a valuable life lesson. He whispered five sentences into the ear of a student in the first row. She then whispered the...

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The Retail Ops Weekly #7

I hope everyone enjoyed their Labor Day weekend as much as I did. We’re back in action with another fresh set of news, articles, and tips. Enjoy!

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The Retail Ops Weekly #6

It was another action packed week, but I must say that the most exciting topic for me was boring – boring infrastructure that is. As the container standards debate continues on, many have been quick to point out that the outcomes that we’re driving towards should be focused on the end user, not the...

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The Retail Ops Weekly #5

A key theme from many of the Q2 earnings reports this past week is that the shift from physical to digital is imminent. As a result, executives are looking for more innovative ways to bridge the gap. One notable trend is that underperforming stores are being closed down in favor of further...

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The Retail Ops Weekly #4

It's been a week of broken records... in Brazil with the Olympics in full swing, and in the US with Walmart's purchase of Jet.com - the largest E-Commerce acquisition in history. Remember, of course, records are made to be broken. I've pulled together another set of relevant thought pieces, news...

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The Retail Ops Weekly #3

The Rio Olympics are in full swing, giving the world an inside view of Brazilian culture and history. For those of us watching on TV, the feeling of saudade is present. As is quickly becoming customary, I've pulled together another set of relevant thought pieces, news stories, and tips & tricks...

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