The discovery phase sets the tone for your entire project or product, but if done incorrectly, it can be disastrous. Here's what NOT to do as your technical, business, and sales teams collaborate to design a high-ROI project.

Mark Cooper, VP of Technology at NAV CANADA, shares how air traffic control leaders are evolving from technology-dependent to technology-enabled.

(The following article is property of Avenue Code, LLC, and was originally published with permission at Total Retail on November 30, 2020.) Ming Lu, CTO at eBay Classifieds Group Emerging Markets, shares takeaways from his global e-commerce career and explains the people-first philosophy that guides his management style.

Design Thinking. We’ve all heard it, we all nod along when it’s mentioned, and we’re all guilty of tossing it into our conversation as if it were some particularly zesty salad topping capable of transforming the humblest romaine-and-vinaigrette of ideas into a gloriously robust, stand-alone feast of strategic business plans. But what actually is it, and why do we need it?

Brent Fawcett, Head of Information Technology at Robert B. Somerville Co. Limited, discusses the critical role of IT and data governance in the oil, gas, and energy infrastructure sector. 

In our previous articles, we've provided step-by-step guidelines to help your organization add business value by increasing digital maturity in three key areas: business strategy, design services, and digital evolution enablement. In our last article, we'll introduce a way to accelerate your digital maturity to realize results faster.

Last week, we illustrated how to identify high-ROI business opportunities through design services guided by design thinking. Today, we'll cover the three pillars of digital enablement: people and organization, data and analytics, and technology.